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How can I reach you?

Business Hours:
8:00 am – 5:00 pm, Monday through Friday.
Extended and weekend hours available.

Contact Information:
Great Projections, Inc
6737 E. Southpoint Rd.
Tucson, AZ 85756
Phone: 1-800-290-8860
Fax: 520-889-5320

What is your Turnaround Time?

Turnaround time on most jobs is 2 – 3 days. All work will be ready for pick up “end-of-day” on the due date unless other arrangements have been discussed. Work requested in less than 24 hours is considered “RUSH” and may be subject to additional charges. Turnaround times are based on “reasonable” quantities and production schedules. Turnaround time starts as soon as artwork is submitted. *Click here for Artwork Guidelines*

How do I submit payment?

All orders are COD unless prior credit arrangements have been made. Company accounts may be established with an approved credit application. Credit terms are 15 / 30 days net. Finance charges will be applied to overdue accounts. Accounts exceeding 45 days will be placed on a COD basis. Visa, Master Card and Amex accepted.
A 50% deposit is required on all hardware purchases with the balance paid on receipt.

Do you offer technical support for uploading artwork?
We offer free technical support in setting up files for imaging. Please do not hesitate to contact us with any questions concerning software applications supported for files formatting imaging. *Click here for Artwork Guidelines*

How can I send my artwork?

*Click here for Artwork Guidelines *

*Click here for File Submission Instructions*

What if there’s a problem with my artwork?

We make every effort to troubleshoot potential problems, but cannot be held responsible for files we do not create. This includes, but is not limited to content, resolution of raster data or imageability of client files. In addition, we cannot assume any responsibility for poorly created files. We can only troubleshoot “technical” file attributes, not edit or “second guess” the graphic content of client files. Fonts, scans and any other reference files must be included on disk along with the actual file to be imaged.
Clients are requested to submit “proofs” along with their file. We assume no responsibility for output discrepancies in files submitted without proofs. Because of variations in monitors, inks, film, imaging equipment and processing, “color critical” files require a test image. We assume no responsibility for undesirable color output if no color test is requested.

Imaging orders are subject to output time constraints. We reserve the right to interrupt output of files that appear corrupt, cause system malfunctions or involve unusually long output time. Please establish the compatibility of your files before requesting services. We are not responsible for lost, stolen or erased files or incompatible media. Please make sure all files are archived elsewhere.

What are your copyright restrictions?

Reproduction in any form of copyrighted materials without prior permission of the originator is illegal. It is the responsibility of the client to obtain such permission. We are in no way responsible for obtaining permission and assume prior permission has been obtained by the client before work is submitted.

Do you offer Rental Service?

We do offer rental services on a select number of Tradeshow Booth Items. Please call us for more information: 1-800-290-8860.

Will you deliver my order?

Free pick-up and delivery is available for most jobs, minimum order required.

Do you offer price match?

We will beat any written price from any vendor on comparable products.